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I'm in China and I can't seem to join

This article discusses what to do if you're in China cannot join a session or is takes a long time to join a session

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I'm in China and I can't seem to join

We are aware of issues for some participants in China. 

If you are in China, please double check that your VPN is on and you're using a wired network connection.

If this still doesn't work, I need to connect you to a human agent to find an alternative solution.