I'm in China and the platform is very slow.
Users in China who experience slowness on the platform are encouraged to use a wired connection at their local office.
| Question | Suggested answer |
| The platform is very slow |
I'm sorry you're experiencing slowness. If you are located in China and experiencing slowness, it might be due to poor connectivity from your network to THNK World. An optimized route has been set up for accessing THNK World from the main office networks in China. We suggest joining the program from a wired network connection in your local office. |