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My partner is in China and doesn't seem to be joining

This article discusses what to do if you have been waiting a long time to be connected to your partner from China

Question

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My Partner is in China and doesn't seem to be joining.

The screen shows "is joining"

We are aware of issues for some participants in China. 

If your have been waiting more than 5 minutes for your partner in China, they might be suffering from these problems.

If you are in contact with them, please ask them to use VPN and try a wired network connection.  

If this doesn't work, I need to connect you to a human agent to find an alternative solution.